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  • Failing to follow up quickly greatly irritates customers

    (Sept. 8, 2010) -- Ideally, salespeople need to respond in a matter of minutes, said Finnegan. Today, the market moves so quickly that consumers are beginning to expect immediate responses. "It used to be that dealers had 24 hours to respond, then 12 hours," he explained. "But, our studies have confirmed that 90 percent of consumers feel satisfied if a company responds to their inquiry within four hours, and extremely satisfied if contacted in less than 1 hour."



  • Amalgamated Bank launches commercial credit program

    (Sept. 7, 2010) -- Amalgamated Bank today announced that it has formed Amalgamated Business Credit, a New York-based unit of the bank's commercial banking division that will provide a national platform for asset-based financing to companies with revenues of $50 million to $200 million.



  • Prime Time RV launches retail incentive program

    (Sept. 7, 2010) -- “The Reason To Buy Touring Edition offers consumers up to $3,900 of free upgrades not normally available on LaCrosse and Tracer," said Hermon. "It’s simple; we want to give customers a reason to buy now. With these incentives, Prime Time dealers are in a better position to compete for available customers or turn idle prospects into willing buyers."



  • Peterson Industries to debut its Winslow travel trailer in Hershey

    (Sept. 7, 2010) -- The Winslow travel trailer features basement storage. It's exclusive 17-inch-high storage compartment under the front third of the trailer provides more than 120 cubic feet of basement storage space. This approach also enables the company to offer an exceptional utility center and a dedicated compartment large enough to accommodate dual batteries.



  • New York Times traces the family tree of vacation road trips

    (Sept. 7, 2010) -- How old is the oldest surviving RV? The New York Times discovers the answer.